Business Optimization: Complaint Elimination Consulting
Eliminate customer churn complaints in one go! Solve the problem!
In manufacturing and logistics companies troubled by defects, poor quality, and complaints that have flowed to customers, we investigate the issues, bring the problems to light, identify the root causes, and implement improvements to eliminate these root causes. By cutting off the source, we aim to eradicate complaints in one fell swoop or significantly reduce them. We will implement improvements that enable the company to maintain a state of zero complaints continuously thereafter. For companies struggling with defects and poor quality (i.e., complaints) or facing issues due to a high number of complaints, we aim to eradicate complaints. Many companies set a goal of achieving zero complaints and strive towards it, but most see little effect even after many years of effort. A quality improvement professional from the former Toyota Quality Assurance Department, with extensive experience, will swiftly eliminate such complaints. **Benefits of Using Our Service** - Focus on problem investigation: Conduct very detailed and in-depth investigations to uncover issues. - Identify what and how to do to eradicate complaints through investigation and analysis. - Implement thorough and fundamental measures against root causes to cut off the occurrence of complaints from the source. - Conduct investigations that reveal and bring to light issues that are completely different from conventional analysis and investigation. - Implement investigations, analyses, and countermeasures tailored to each company's specific situation on a case-by-case basis.
- 企業：ジェムコ・コーオペレーションズ 本社
- 価格：Other
